play exchange
play exchange
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This app is available for your device
play exchange
This app is available for your device
Contact
+91 9824640048
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the play exchange?
To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your number to securely log in. This convenient method eliminates the need for passwords or email verification.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection to ensure a strong signal. Wait for the OTP to be sent after clicking "send OTP", giving it sufficient time to arrive. If you don't receive the OTP, use the app's live chat support for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, use your active account number. If the number has changed, submit your correct KYC details to customer support via email to facilitate the account transfer. This will help complete the account update process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and play the updated app without any problems. This should fix any compatibility issues and allow you to enjoy the app smoothly.
Q1: What is the minimum withdrawal amount in the play exchange?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to earnings from gaming activity, and bonuses cannot be withdrawn. This means you can only access the money you've earned through gaming, not any additional bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure you have completed and submitted all your KYC details within the app, including saving your Aadhar card, UPI, and bank account information. This is a mandatory step for a smooth experience. Completing this process will enable you to utilize the app's full functionality.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's streamlined services allow for a process that can take anywhere from 30 minutes to 3 hours to complete. However, occasional delays in payment processing may require users to wait up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from games played using the bonus amount can be withdrawn. This means the bonus itself is non-withdrawable, but winnings from it can be accessed.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is pending, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
Our platform boasts secure and uninterrupted deposit and withdrawal methods, including credit/debit cards, electronic wallets, and cryptocurrency options, ensuring that your transactions are fast and hassle-free. We have implemented robust security measures to safeguard your financial information and ensure a seamless experience. To further enhance your gaming experience, we provide 24/7 customer support, available through live chat and email. Our dedicated support team is always ready to assist you with any questions or concerns you may have, providing timely and effective solutions to ensure your complete satisfaction. Whether you're experiencing technical issues, need help with a transaction, or have a question about our services, our team is always available to help. With our comprehensive support system, you can focus on what matters most - enjoying your gaming experience without interruptions or worries. Our commitment to customer satisfaction is unwavering, and we strive to provide the highest level of service to ensure your complete satisfaction.
play exchange prides itself on providing user-friendly services, offering dedicated customer support 24 hours a day, 7 days a week, through live chat, email, and phone. This ensures that all user queries are addressed promptly and efficiently. To make transactions as seamless as possible, play exchange offers a range of secure and flexible payment options, including credit cards, electronic wallets, and cryptocurrencies. This allows for quick and hassle-free deposits and withdrawals. In addition, play exchange has implemented robust security measures and fair gaming policies to create a safe and transparent environment for all players. This includes measures to prevent fraud, protect player data, and ensure the integrity of gaming activities. By prioritizing player security and satisfaction, play exchange provides a trustworthy and enjoyable gaming experience for all users.